agenda

Think Tank

Bring Your Own . . . Enhancement

Over the next 5 years, it's forecasted that roughly 30% of enterprises will augment BYOD policies to include ?bring your own enhancement? (BYOE) to add focus to augmented staff members. It will be tempting for IT to try and regulate or control human augmentation technology, but the real focus should be to exploit the employee's interest in BYOE to advance the business. We are seeing manufacturing companies currently using wearables to promote worker safety, and companies in both travel and healthcare industries are using these devices to boost productivity. With these technologies constantly evolving, organizations should contemplate how these enhancements can be leveraged in both the personal and professional lives of the workforce. 

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Presented by:

Gregory Ericson, Chief Information Officer North America, Essilor

 

 

Think Tank

Emerging Tech Offering Changes to the Workforce Landscape

The barriers are falling. Roughly 30% of the American workforce is represented by individuals with disabilities, and thanks to AI and AR this significant talent pool can more actively contribute to address the scarcity in available talent. This will bring about necessary changes in the organization ranging from the culture to the technical aspects. Food for thought: companies that employ disabled individuals hold an 89% higher retention rate, 72% rise in production and a 29% increase in profitability. 

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Think Tank

Hyper-personalization: Using AI to Drive the Bottom Line

How organizations connect with and influence the customer is set for dramatic changes: AI identification of emotions will be the driving force behind many advertisements; the rise in popularity of wearables that track user's habits, locations and biometrics will enable detection of customer emotions and reactions; environmental and behavior indicators enable companies to establish a much deeper level of hyper-personalization within the customer's experience. Companies that successfully apply these trends to gather and make use of data will increase sales and drive revenue, but there is a new industry standard for also being hyper-transparent with consumers about the data that is being collected and how it is being used. 

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Presented by:

James Clent, Chief Information Officer, Remington Hotels

 

 

Think Tank

The Internet of Things (IoT) Meets the Internet of Behaviors (IoB)

We are approaching a point where individual activities tracked by IoT devices and systems will be recorded digitally by an "Internet of Behavior" (IoB) to influence benefits and service eligibility for people across the world. The idea behind IoB is to be able to digitally link a person with their actions. For example, connecting your identify by way of facial recognition with an activity such as renting a car will be tracked digitally. In addition, IoB will also be used to influence specific behaviors. For example, Progressive's Snapshot and Allstate's Drivewise offerings monitor and record a driver's behaviors and in turn offer higher or lower rates based upon those behaviors. However, there have been concerns raised over the ethical implications of spreading this technology to social services (i.e. schools or assisting living) in an attempt to compensate or discipline certain behaviors. 

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Think Tank

Human Intelligent Experience( The Neiman Marcus effect using Intelligent Automation)

We live in Era, where the average span of human attention is approx. 8 seconds. Cloud Has fueled Big Data and in turn has accelerated A.I .However companies are still struggling to understand the basic tenants of Data. Center's of excellence have become cylinders of excellence . Enterprises need a way to efficiently understand their past data , present and future to provide a holistic picture and empower them to take Actionable insights which are not only effective but also are secure. 

Takeaways: 

1. Learn more about how Intelligent Automation is accelerating Digital Transformation & improving CX. 
2. Understand the role of Process Mining and it's impact on Value chain 
3. Understand the TCO & cost-benefits of Approaching Intelligent Automation using COE.

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Think Tank

The Latest in Blockchain

Entire industries are reshaped with the implementation of blockchain due to its promise to enable trust, provide transparency and reduce friction, as well as lowering costs and improving cash flow. Currently, financial institutions, governments and many other institutions have a centralized trust model that adds delays and friction costs to its transactions. Consumers are warmly welcoming blockchain and its ability to provide an alternative trust model and removing the need for central authorities in monitoring transactions. 

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Think Tank

Keeping Pace with Innovation, Chronologically and Economically

Today's digital evolution will take major enterprises twice as long and cost twice as much as initially anticipated. Companies will struggle with digital innovation as they realize the associated challenges, and the true cost of modernization. As such, leaders in smaller and more agile organizations have a great opportunity to be first to market, while those in larger organizations suffer through uninspiring, and potentially career limiting, short term results. 

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Think Tank

Data 2020, The Duality of Fueling AI and Addressing Data Risk

This year will offer a wake-up call for many, as the overall cost of getting data wrong will be realized. CIOs will be pulled between business growth strategies focusing on AI and the increasing cyber-imperative of addressing the critical data risk issues. As data is sourced from a complex portfolio of applications; successful transformations will need to balance convincing gatekeepers to say yes, the use of intelligent automation to deliver compelling initiatives for data cleansing, integration, and management, and the overall IT support of the exponentially increasing demand for data overall. Successful leaders will need to leverage concepts like technical debt to deliver the budget increases they need to deliver and manage the potential that data represents. 

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